Committed to our customers

We are absolutely committed to our Customers because we know we wouldn't be in business without them.

We contact our customers frequently to listen to their positive and negative feedback. This allows us to continue to do right things right, change the things we do wrong, and implement any valuable recommendations which help us improve our service.

Our systems and offering to our Customers must follow this basic rule;
• Simplicity – Is it simple to understand, implement and manage ?
• Reliability – Will it break down under pressure ?
• Efficiency – Will it increase the speed of our service to customers ?

From answering the phone, through to paying an invoice, every department in our entire organisation is completely Customer focused. With everyone of our team thinking this way we succeed together to provide our clients a service that is not matched anywhere else in the industry.

We value loyalty with our Customers because we know that businesses today depend on building trust and strong business relationships to succeed. In return we like to reward our customers for their loyalty as well as offering sound advice and solutions to their problems.

Seasonal Holiday Period

Thank you for your business throughout 2013, we have enjoyed working with you.

City Hire will be closed from midday Tuesday 24th December 2013 and re-open on Monday 6th January 2014 at 6.30am.

Please make advance arrangements for delivery and collections in December 2013 as follows:

  • Plant – By Monday 16th
  • Transport of Site Accommodation Units & Toilets – By Monday 9th
  • Last Deliveries/Collections will be Friday 20th

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