Privacy & Cookies


At City Hire, we understand and respect your concerns regarding security and the privacy of any information you supply while visiting our web site. If you have questions about this privacy policy or concerns about personal information you have supplied please contact our customer service on 020 8993 6666 or

City Hire strictly adheres to accounts security and privacy practices, covering these areas:-

  • Personal Information;
  • Payment Information;
  • Cookies;
  • Email

Personal Information

City Hire may use the information that you supply to us for internal purposes to process your reservation, maintain or update your account with us, send you updates about special offers, new services, special promotions, and noteworthy news and events.

City hire retains the right to share information supplied by you with City Hire’s partners or affiliates, to enable them to provide you with special benefits, offers, or promotions. You will not receive this information if you choose to unsubscribe or decline to receive updates by sending a request to

City Hire also aggregates your website activity so that we may better understand the users that are visiting our site. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches. However, this aggregate data is anonymous and does not contain any personally identifiable information.


When you visit a City Hire website, a small file called a cookie might be saved on your computer's hard drive. Cookies allow City Hire to make its web site more useful by storing information about your preferences. For example, cookies make it easier for you to log on and use the website during future visits. Cookies do not personally identify an Internet user, although they do identify a user's computer.

Most web browsers automatically accept cookies but, if you wish, you can set your browser to prevent it from accepting cookies. The 'help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, you may not be able to access all of the features on the site.

City Hire websites may issue Cookies for the following purposes:

  • Analytics – allow us to monitor how people use the website and optimize our content accordingly to improve user experience
  • Login settings and preferences – in order for us to remember your preferences after logging in
  • Remarketing – in order for us to re-advertise to you when you are browsing other websites
  • Email marketing – in order for us to tailor our email messages to make them more relevant based on how you use the website


City Hire may send you an email from time to time to inform you about City Hire offers, updates and features as well as those of our affiliates and partners. You may of course choose at any time to not receive email from City Hire by clicking on the ‘unsubscribe’ part of the email or by sending a request to